Answers to frequently asked questions

Where do you offer training?

Most of our interpreter training is provided live online at any location with a computer or mobile device and web access. Our Breaking Boundaries in Healthcare® course is also offered at our Training Center conveniently located in the Buckhead district of Atlanta, Georgia.


How do the payment plans work?

We offer our students a payment plan option. And unlike other companies, we don’t charge you interest. To get started, all you need is a first payment of $150. Give us a call at 404-920-3862 to set up your plan.


Once I get my certificate, will ALTA help me find a job?

ALTA does not do job placement, however, we prepare our students for success with our module on how to find work as an interpreter, our facebook alumni network, and a directory of national interpretation agencies.


What technology will I need for my online classes?

All you will need is an internet-enabled laptop or tablet, an internet connection, a pen and paper


What is WebEx?

WebEx is the web service we use for sharing information, voice, and video with our students.


Will I need a WebEx account?

You don’t need to install any software or subscribe to WebEx to participate. Anyone with an internet connection can join a WebEx meeting.


What kind of system will I need to connect?

Our online courses are compatible with PC, Mac, Linux, Unix, and Solaris systems. You can even connect from an iPhone.


What if I don’t have a web camera?

No problem. You will still be able to see your teacher.


Are my online lessons taught in English?

Yes. Your lessons and course books are in English, however, your activities and homework prompt you to work in your target language. We also have language-specific course enhancements available.


What if I don’t finish my course before it expires?

You can extend your course materials access for 12 more weeks for $100.


What guarantee do you offer?

If you aren’t completely satisfied with your training and you notify our team within three days of your course purchase, we’ll refund your money. Period.


ALTA is the only language company with an unconditional guarantee. Why?

We know what works and are confident in the quality of our courses and our ability to meet student goals. Try us! You have nothing to lose.


When I complete this course, I receive an ALTA Certificate of Qualification. What will this qualify me to do? 

A Certificate from ALTA services will qualify you to apply for interpretation jobs all over the nation. However, we always encourage you to contact your local interpretation vendors to understand their employment requirements.


How will ALTA help me advance my career once I receive the ALTA Certificate of Qualification?

All of our students have access to a comprehensive directory of interpretation agencies, categorized by U.S. state. We also provide our students with a course chapter on how to find work as an interpreter.


Who are your trainers?

ALTA’s trainers are experienced medical interpretation professionals.