Answers to frequently asked questions

Where do you offer training?

Most of our interpreter training is provided on-demand and online. Students use a computer or mobile device with internet access.

Our Breaking Boundaries in Healthcare® course is also offered at our Training Center conveniently located in the Buckhead district of Atlanta, Georgia.

 

How do the payment plans work?

We offer our students a popular payment plan option. And unlike other companies, we don’t charge you interest. We allow a total of three payments. To get started with your lessons, all you need is a first payment of $150. You can sign up HERE.

 

Once I get my certificate, will ALTA help me find a job?

ALTA does not do job placement, however, we prepare our students for success with our module on how to find work as an interpreter, our facebook alumni network, and a directory of national interpretation agencies.

 

What technology will I need for my online classes?

All you will need is an internet-enabled laptop or tablet, an internet connection, and a pen and paper

 

What is WebEx?

WebEx is just the name of the program that we use for our optional and weekly live video chat sessions for Breaking Boundaries in Healthcare students. You don’t need to have a Webex account, and each time you join an optional session, we are here to help you log on.

 

What if I don’t have a web camera?

No problem. You will still be able to see your teacher.

 

What kind of system will I need to take ALTA courses?

Our online courses are compatible with PC, Mac, Linux, Unix, and Solaris systems. You can even connect from an iPhone.

 

Are my online lessons taught in English?

Yes. Your lessons and course books are in English, however, your activities and homework prompt you to work in your target language. We also have language-specific course enhancements available.

 

What if I don’t finish my course before it expires?

You can extend your course materials access for 12 more weeks for $100.

 

What guarantee do you offer?

If you aren’t completely satisfied with your training and you notify our team within three days of your course purchase, we’ll refund your money. Period.

 

ALTA is the only language company with an unconditional guarantee. Why?

We know what works and are confident in the quality of our courses and our ability to meet student goals. Try us! You have nothing to lose.

 

What’s the difference between certification and qualification?

When you sign up for a 40-hour medical interpreter training course, think of it as a level 1 credential for interpreters. Graduating from a 40-hour training course will qualify you to work professionally as a medical interpreter. If you want to be officially “certified”, you will need to take national exams. Those exams are administered by either CCHI or NBCMI. The first step toward working as an interpreter AND earning your national certification status is taking a 40-hour course.

 

When I complete this course, I receive an ALTA Certificate of Qualification. What will this qualify me to do? 

A Certificate from ALTA services will qualify you to apply for interpretation jobs all over the nation. However, we always encourage you to contact your local interpretation vendors to understand their employment requirements.

 

How will ALTA help me advance my career once I receive the ALTA Certificate of Qualification?

All of our students have access to a comprehensive directory of interpretation agencies, categorized by U.S. state. We also provide our students with a course chapter on how to find work as an interpreter.

 

Who are your trainers?

ALTA’s trainers are experienced medical interpretation professionals.